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Digital Services

Centralized, traceable and reportable digital services solution for organizations.

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Digital Services
Digital Services
OVERVIEW

Digital Services

Digital Services brings related records, workflows, authorizations and reports together in a secure management structure.
01Controlled workflows that reduce repetitive work
02Role-based authorization and complete audit history
03Fast access to current data and decision support
04Installation, training, updates and sustainable technical support
MODULES

Functions included in the product

01

Digital Services master data and transaction management

02

Citizen, taxpayer or service records

03

Assignment, approval and resolution workflows

04

Notification, accrual or collection transactions

05

Authorized management screens and parameters

06

Archive, search and audit trail

07

Configuration

08

Authorization

01

Use cases

  • Municipal administration and departments
  • Financial services and revenue units
  • Citizen services and field teams
  • Managers, operators, cashiers and auditors
02

Integrations

  • Institutional financial and administrative systems
  • Banks, virtual POS and online payment services
  • SMS, email and mobile notification services
  • Web services and authorized public services
03

Reports

  • Periodic transaction and activity reports
  • Department, user and service performance
  • Accrual, collection, balance and outcome reports
  • Management summaries, charts and exports
04

Operation

  • Role-based authorization
  • Installation and configuration
  • Updates and maintenance
  • Technical support
NEXT STEP

How can Digital Services be configured for your organization?

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